Last updated: January 15, 2020
Please read these Terms and Conditions (“Terms”, “Terms and Conditions”) carefully before using the https://italianrhapsody.com/ website (the “Service”) operated by Italian Rhapsody (“us”, “we”, or “our”).
Your access to and use of the Service is conditioned upon your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who wish to access or use the Service.
By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms then you do not have permission to access the Service.
Participation in Tour requirements
You must be in good physical condition to participate in this Tour. You must be able to sustain extended walking and standing, as well as uphill and downhill climbing, among other physical activities. If you are taking prescription medication, please make sure you have enough before leaving, as it may become a problem finding it in Italy.
Changes in Tour price
All quoted prices for the tours to Italy (Europe) are subject to sudden changes based on Euro dollar/US dollar exchange rate. Once the final balance has been paid, the price is locked, regardless of exchange fluctuations prior to the Trip taking place. Variations in price will be made only if Euro value increases 5% or more from the time of reservation to the time that balance is due. Any variations in price, which may or may not increase your balance, will be communicated by email.
Form of payment
The following payment methods are accepted for tour deposit, balance, and any additional service: credit card, wire transfers, money orders, checks, cash. Balance payments are due no later than 60 days prior to your Tour’s departure date. You will receive a reminder with an invoice at 90 days prior to departure. If payment is not received within 60 days prior to your departure date, Italian Rhapsody shall consider the failed payment a cancellation. No refunds are given to travelers who fail to pay their balance by the due date.
It is your responsibility to seek information on travel insurance companies. Travel insurance is strongly recommended by Italian Rhapsody (to cover any costs you may incur by cancelling your Tour, airline tickets, loss of luggage, trip delay, medical evacuation, etc.). It is not mandatory to have travel insurance to sign up for this Tour. Whether or not you purchase travel insurance, you will be responsible for all expenses incurred following loss or damage to your property, any unforeseen travel expenses related to going on this Tour (flight delays, strikes, airport shut downs, weather conditions, terrorist threats, etc.). Purchasing health coverage is your responsibility. Please inquire with your own health insurance company on whether they offer coverage overseas and their policy on reimbursement. You are responsible for any medical expenses incurred in the event you become injured or ill during your Tour or should you be subject to lost or stolen property incidents.
Cancellation policy for Tours
In the event of a cancellation, the appropriate refund shall be sent out within 4 weeks from the date of cancellation. Cancellation must be initiated in writing via email to Italian Rhapsody. Please note, in the event of a cancellation after a deposit or partial payment has taken place, a processing fee of $250 will always be applicable, regardless of the period when the cancellation would be submitted.
If you cancel your participation 180 days or more prior to the start date of the Tour, then you will receive a refund of 100% of total money paid to Italian Rhapsody, minus the non-refundable deposit (1000$) and the $250 processing fee. If you cancel your participation between 179 and 120 days prior to the start date of the Tour, then you will receive a refund of 80% of total money paid to Italian Rhapsody, minus the non-refundable deposit (1000$) and the $250 processing fee. If you cancel your participation between 119 and 90 days prior to the start date of the Tour, then you will receive a refund of 60% of total money paid to Italian Rhapsody, minus the non-refundable deposit (1000$) and the $250 processing fee. If you cancel your participation between 89 and 60 days prior to the start date of the Tour, then you will receive a refund of 50% of total money paid to Italian Rhapsody, minus the non-refundable deposit (1000$) and the $250 processing fee. Any cancellations made 59 days or less prior to the start date of the Tour will receive no refund. No refunds will be given to no‐shows. No refunds will be given to someone who has failed to pay their balance on time and/or decides to withdraw from the Tour after the Tour has started.
The company reserves the right to cancel a tour if the tour is unviable due to too few bookings on a particular tour or for whatever reason necessary. In this last case, all full payments for the tour will be reimbursed to the participant within 4 weeks from the date of cancellation.
The company shall not accept responsibility for any cancellations or effect on your tour due to war, threat of war, civil strife, industrial dispute, terrorist action, natural or nuclear disaster, fire or adverse weather conditions.
All travelers are required to possess a valid passport to travel to Europe. It is your responsibility to verify the required validity of your documents and renew, if necessary. You are responsible for determining and fulfilling any visa requirements.
In no event shall Italian Rhapsody or its officers, Directors, Employees and Affiliates be liable to the customer for any injury, loss, or damage directly or indirectly arising from, or any indirect, incidental, special or consequential damages, incurred by passenger in connection with (i) the tour purchased hereby, including without limitation, any associated transportation, activities, and accommodations, whether prior, during or after the tour, (ii) any act, omission, neglect, accident, error or default of third parties, providing services in connection with the tour, (iii) the alteration of the passenger’s itinerary when advisable or necessary for the safety and/or well being of the customer, (iv) any act of terrorism, war, accident, weather or any act of God.
Rights are reserved at Italian Rhapsody’s sole discretion to withdraw any activity, and to make any changed in the itinerary we deem necessary or desirable, and to decline to accept or retain any person as a member of the Tour at any time should such person’s health, mental condition, physical infirmity or general deportment impede the operation of the Tour or the rights, welfare or enjoyment of other Tour members. Italian Rhapsody reserves the right to cancel or reschedule any activity departure in accordance with operation requirements. Italian Rhapsody is not responsible for printing or typographical errors. Italian Rhapsody reserves the right to change or modify the itinerary with or without notice. Uncompleted portions of the Tour are not cause for refund and any related paid monies are forfeited by the traveler.
If you wish to purchase any product or service made available through the Service (“Purchase”), you may be asked to supply certain information relevant to your Purchase including, without limitation, your credit card number, the expiration date of your credit card, your billing address, and your shipping information.
You represent and warrant that: (i) you have the legal right to use any credit card(s) or other payment method(s) in connection with any Purchase; and that (ii) the information you supply to us is true, correct and complete.
We reserve the right to refuse or cancel your order at any time for reasons including but not limited to: product or service availability, errors in the description or price of the product or service, error in your order or other reasons.
We reserve the right to refuse or cancel your order if fraud or an unauthorized or illegal transaction is suspected.
Links To Other Web Sites
Our Service may contain links to third party web sites or services that are not owned or controlled by Italian Rhapsody.
Italian Rhapsody has no control over, and assumes no responsibility for the content, privacy policies, or practices of any third party web sites or services. We do not warrant the offerings of any of these entities/individuals or their websites.
You acknowledge and agree that Italian Rhapsody shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such third party web sites or services.
We strongly advise you to read the terms and conditions and privacy policies of any third party web sites or services that you visit.
These Terms shall be governed and construed in accordance with the laws of Washington, United States, without regard to its conflict of law provisions.
Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Service, and supersede and replace any prior agreements we might have had between us regarding the Service.
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will provide at least 30 days notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.
By continuing to access or use our Service after any revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, you are no longer authorized to use the Service.
If you have any questions about these Terms, please contact us.